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Psychiatric Emergency Services Project

Susan Stefan, J.D., Center for Public Representation, and Steve Miccio, PEOPLe, Inc.

Presenters will discuss the results of a study that investigated consumers' wants and needs during a psychiatric emergency in a hospital setting. Considerable attention will be focused on how to advance advocacy efforts for improved emergency services that are responsive and sensitive to consumers' preferences during difficult times. The workshop also discusses the overuse of medications, restraint and seclusion as well as the dehumanizing treatment that people receive throughout the nation on a daily basis.